General

Admittance Policy

Aquatic Centre

• Children 10 & under, not directly supervised by a parent/guardian (aged 14+), are subject to a height requirement (48”) &/or swim test;
• Children under 7 must be accompanied by a person 14 year+ in the pool and must remain in arms reach at all times.
• All users must be in proper aquatic attire.  This includes swim suits, bathing trunks, and waterproof pool pants (as required).  Little Swimmers pool pants are sold at the pool.
  

Fitness Centre

• The fitness facility is not intended for use by persons under the age of 14.  Those 13 and under must be directly supervised by a parent. All members under 18 yrs of age must complete an informed consent form.
• Infants confined to a car seat are permitted;
• All users must be in proper athletic attire (shirts & pants) in the fitness or squash areas.  This includes clean, dry, closed toed, athletic shoe.

Change Room Use

All members & patrons are welcome to use change room areas.  Lockers are available at no cost for day use & require a personal lock.  It is strongly encouraged to secure all belongings. North Huron will not be responsible for any personal belongings, keys, etc.

Please remove outdoor shoes; leave them in hallway or store in locker.

Family/accessible change rooms are intended for adults & their children of the opposite gender under the age of 7 &/or users requiring accessibility equipment.

N.S.F. Charges

All payments returned by a financial institution will be subject to a $25 NSF charge.  The return of pre-authorized payments will result in cancellation of membership if not paid by next payment withdrawal.    Unpaid membership, cancellation fee & bank fees will remain on your account.

Payment Options

The North Huron Recreation Department accepts:  Cash, cheque, debit, Visa & MasterCard.  Certain memberships can also be paid monthly by pre-authorized payments.

Please make cheques payable to Township of North Huron.

All courses, day passes, memberships, etc MUST be paid at time of registration.

Snow Policy & Closures

NHWCC strives to stay open in all weather; however, that is not always possible.  Listen to local radio for up to date information.

If the pool closes due to fouling, facility repair or maintenance, or inclement weather, members may use the Fitness Centre @ no cost.  Regular admittance policy requirements apply.

Memberships

Cancellation Policy & Hold & Extension Policies

• Only year memberships may be cancelled or put on hold;
• Request to cancel or hold membership must be submitted in writing – by email, fax, or in person. Those on a pre-authorized payment plan may be asked to provide at least 30 days written notice of their intent to cancel or hold;
• Cancellations & holds will not be granted retroactively.

Cancellation Policy

• Memberships are only cancelled at month end;
• Those who have paid their membership in full will be issued a refund; refunds take 3 to 6 weeks to process;
• No special consideration will be made based on lack of usage of membership or financial situation and cancellation will not be granted retroactively;
• A stop payment through a financial institution is not sufficient to terminate membership fees.
• During the first 12 months of membership
  Administrative Fee:  $30:
• After 12 months of consecutive membership use
  Administrative Fee:  $0.00
  Should you rejoin after canceling, the 12 month period will be re-started.

Hold Policy

• Administrative Fee: 
  Pre-authorized memberships-$15.00
  Pre-paid memberships-FREE
• Members may request a hold once per year
  May be for a period of 1 to 5 months
  Must be in whole month increments & begin on the first day of the month;
• Spousal Memberships – Regular fees will be charged to member not on hold.

Cancellation & Hold Policy – Medical

• Cancellation & hold forms must be accompanied by a doctor’s note;
• Administrative Fee:  $0.00;
• All other conditions above will apply.

Family/Spousal Membership

Family memberships are for families (include parents/guardians & their dependent children - including full-time students under age 25).  Spousal membership is for married or cohabitating partners.  In all cases, members must share a residence.

Medical Concerns & Health Screening

All members must pass the North Huron health screening process.  Members must fill out the PAR-Q form with each new membership purchase & with any change in health status.

The NHWCC uses the PAR-Q, PAR-Med-X & PAR-Med-X for Pregnancy forms from CSEP as well as the North Huron Medical Restriction Form as health screening tools.

It is recommended that before participating in any exercise routine, you should discuss your plans with your doctor or health care provider.

Membership Upgrades

Clients may change membership type at any time with no administrative fee.

Pre-Authorized Payment Program

Memberships by the month must be set up as a perpetual membership by signing up in the pre-authorized payment program. This membership is paid on the first day of each month.

Once in the program, clients must inform the Recreation Department of any changes in banking information or of their desire to cancel, 30 days or more prior to the next payment. See cancellation policy above.

Clients will be notified prior to any increase in fees.

Member Access Policy

Members and Day Pass users will have their finger scanned for access to the facilities where there is restricted access.

Only members can use the Fitness Centre & Squash Courts at times when the Fitness Centre is open but the Recreation Office is closed.